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Which countries do you ship products to? What shipping options do you offer?
We ship to almost all EU countries, Switzerland, England, but also to Israel and the USA.
If you want to find out if we deliver to you, the easiest option is to add any product to the cart and move to the cart or checkout page, where you will find all the destinations where we currently deliver in the Country column.
An up-to-date list of all countries and transport options, including delivery prices, can also be found here.
Is this product legal in my state? Do you ship products to countries where their legality is an issue?
Please note that we are unable to keep records of the legality of our products in all countries to which we ship. It is therefore the responsibility of the recipient to ascertain whether the product they intend to purchase is legal in their country. If a shipment is detained for legal reasons, the customer is fully responsible and liable for all consequences.
How can I track the status of my order?
Once you receive email "Order processed" you will find a link to track your shipment. Instructional video here
Inquiry on product dosage
The dosage of all our products can be found in our herbarium here.
If you still need advice and have a more complex question, e.g. about combining a certain plant with other products, please leave us a message and we will deal with you individually.
What payment options do you offer?
We currently offer secure card payment, bank transfer and cryptocurrency payment.
Do you offer free shipping?
Free shipping is available only for customers from the Czech and Slovak Republic for orders over 1500 CZK / 50 EUR.
What do the abbreviations PP and HD stand for in transport methods?
PP - Parcel Point, delivery to the point of delivery